Privacy Policy
Effective Date: July 23, 2026
Novact ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website novact.in or contact us through our website, email, phone, or other communication channels.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
- Full Name
- Phone Number
- Email Address
- Company / Business Name (if applicable)
- City / Location
- Product Enquiry Details
- Bulk Purchase Requirements
- Any information you voluntarily provide through contact forms, email, phone calls, or other communication channels.
We may also automatically collect technical information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Cookies and Usage Data
How We Use Your Information
Your information may be used to:
- Respond to product enquiries and customer requests.
- Provide quotations and product information.
- Process orders and deliver products.
- Provide customer support.
- Improve our website and customer experience.
- Send important updates, offers, or order notifications.
- Prevent fraud and unauthorized activities.
- Comply with applicable laws and regulations.
Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings if you prefer.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers, logistics partners, or payment partners where necessary to fulfill your orders or provide requested services. Information may also be disclosed if required by applicable law.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of these external websites.
Email & Phone Communication
If you contact us through email, phone, or our website, we may retain your communication for customer support, order processing, service improvement, and future business communication.
By providing your contact information, you consent to receive communications from Novact via phone calls, SMS, email, or other communication channels regarding your enquiries, orders, offers, and important service updates. You may request to opt out of promotional communications at any time.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
You may request to access, update, correct, or delete your personal information by contacting us. We will respond to your request in accordance with applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Us
Novact
Website: novact.in
Address: Ground Floor, House No. 381, Village Jaitpur, South East Delhi - 110044
Email: info@novact.in
Phone: +91 87350 79991
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details provided above.